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Privacy

Policy

Last Updated: December 15, 2025

1. Introduction

PayOS Solutions Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business information
  • Bank details (processed securely via partner institutions)

Usage Information

  • Device type
  • Browser information
  • IP address
  • Pages visited
  • Transaction activity

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process transactions securely
  • Verify user identity (KYC)
  • Send notifications, confirmations, and support messages
  • Comply with legal and regulatory obligations
  • Prevent fraud and unauthorized access

4. Sharing of Information

We do not sell your personal information.

We may share data with:

  • Licensed financial institutions
  • Payment processors and switches
  • Regulatory authorities (when required by law)
  • Trusted service providers under strict confidentiality agreements

5. Data Security

We implement industry-standard security measures including encryption, secure access controls, and continuous monitoring to protect your data.

6. Data Retention

We retain personal data only for as long as necessary to fulfill business, legal, and regulatory requirements.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (subject to legal obligations)
  • Withdraw consent where applicable

9. Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page.

10. Contact Us

For privacy-related questions, contact:

Email: privacy@payos.africa

Company: PayOS Solutions Limited